Terms of Service

Service

AVMEL provides B2B software for monitoring agency-confirmed client lead and enquiry paths in a browser. AVMEL reports observed outcomes, available evidence, access blocks, changes, and results it could not prove. Browser verification does not by itself confirm that a lead reached a client's destination.

No legal advice

AVMEL is software and does not provide legal advice. Observed signals identify evidence about a client site or lead path and may require review by your team, your client or a qualified professional.

Accounts

You are responsible for keeping account credentials secure and for activity under your account. You must provide accurate business and billing information when purchasing a paid plan.

Acceptable use

You may use AVMEL only for sites and paths you own, manage, or are authorized to test. Before any field entry, authentication, rehearsal, or submission, you must confirm that your authorization covers the site, Journey, account, form, and any configured destination. Public discovery does not grant that permission. Test submissions must use a customer-approved dedicated test identity and a unique run marker whenever the target fields permit it. AVMEL must not use data belonging to real leads or unrelated individuals.

You may not misuse the service, attempt unauthorized access, disrupt infrastructure or use verification results to harm third parties.

Plans and billing

AVMEL offers Free at $0, Agency at $59 per month and Portfolio at $149 per month. Plan limits and features are shown on the pricing page unless a separate written agreement applies.

Paid subscriptions may be processed by the payment provider shown at checkout. That provider may act as Merchant of Record for the transaction and handle payment processing, applicable taxes, payment-related refunds and chargebacks under its terms and policies. Taxes may be added or collected where required.

Refunds and cancellation

You may cancel a paid subscription through AVMEL billing or by contacting support@avmel.com. Refund requests are handled under the Refund and Cancellation Policy unless applicable law requires otherwise.

Availability

We aim to provide a reliable service, but AVMEL is provided without a guarantee of uninterrupted or error-free operation. We may update, suspend or modify features as the product evolves.

Liability

To the maximum extent permitted by law, AVMEL is not liable for indirect, incidental, consequential, special or punitive damages, or for lost profits, lost revenue or lost data arising from use of the service.

Contact

For questions about these Terms, email legal@avmel.com. For product support, email support@avmel.com.